1. Introduction and general terms
Performance Horizon Group Limited (“Partnerize”) and its subsidiary companies (together “we” or “us”) respect your privacy and are committed to protecting personal data about you (your “information”).
Partnerize is registered in England, and our registration number with the UK Information Commissioner is Z2226774.
- Information you provide to us through our website;
- Information we receive about you from third parties;
- Information you provide to us through the use of our technology and associated services (the “platform”); and
- Information you provide to us through other means such as email, telephone and direct communications.
- The types of information we collect about you and how we use it;
- How we will treat your information;
- Your rights as a data subject;
- Sharing your information with third parties;
- Transfers outside the European Economic Area and/or United Kingdom;
- How long we will keep your information; and
- the data processing services we provide and the cookies used in connection with them.
2. The types of information we collect about you and how we use it
Information provided through our website
Where you have asked to receive further information about our products or services, we will use this information to contact you until you request otherwise. Instructions for how to opt out of any mailing lists will be included in communications that use those lists.
If you apply for a job advertised on our website, we will use your information to process your application. If you send to us a speculative CV and there is no suitable position currently available, we may wish to retain your CV and other details on file until a suitable vacancy arises.
When you visit our website, we log your IP address. However, we only use that address:
- in order to ensure that our website has sufficient resources to manage the traffic visiting it; and
- if we need to investigate any security concerns.
Information we receive about you from third parties
If you are a partner (someone operating as an affiliate or publisher of a website that makes commission through the referral of consumers to websites), we may receive information about you from the companies you do business with. This often happens if you run a partner website and one or more of the companies whose products you promote has recently started using our technology. In that case our customer may give us your information so that we can request you join its campaign on our platform.
If you are in the performance marketing industry, our sales and marketing teams may receive information about you from a business intelligence supplier.
We may receive information about you from third party suppliers. For example, a recruitment agency may supply us with your CV where you have given your consent to be considered for a role with us.
Information you provide to us through your use of our technology
You provide certain information (such as a username and password) to us when you sign up to use our technology. If you run a partner website, you may also have provided us with bank account details in order to allow us to make payments to you.
Additionally, we may also monitor your use of our products and services to see, for example, which tools you use most often, the types of companies you work with, how you perform as a partner including the type and quality of traffic you send, how much you download from our servers or how frequently you call our API. We may use this information:
- to improve our products and services and design new ones;
- to manage the load on our system; and
- for security purposes – we may, for example, use the email address you provide at login to contact you if we believe your account has been compromised.
Information you provide to us through other means
We may also receive information from you:
- in relation to you holding shares in Partnerize;
- through other means such as email, interacting with us through social media or at events, or telephone conversations.
Legal basis for processing
Our processing of this information is based upon our legitimate interest in providing marketing technology services unless:
- we have specified otherwise in this policy;
- you have given your consent to our processing of this information, where consent is legally required; or
- you are party to a contract (such as our partner terms or Articles of Association) that requires we process your information in order to perform such contract.
If we have an existing business relationship with you, we may contact you in the course of that relationship. This includes (but isn’t limited to) contacting you to resolve outstanding issues; monitoring your account and alerting you to opportunities, events and developments; to put you in touch with other entities that we work with and who may be interested in working with you; and/or to determine whether you are interested in reactivating or expanding the business relationship with us or wish to bring it to an end.
We will not contact you for marketing reasons unless:
- you have given your consent for us to do so;
- you are already using our services;
- we’re otherwise permitted by law to do so.
You can opt out of our marketing communications at any time.
3. How we will treat your information
We will ensure that any information Partnerize holds about you will be:
- used lawfully, fairly and in a transparent way;
- collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;
- relevant to and adequate for the purposes we have told you about and limited only to those purposes;
- accurate and, where necessary, kept up to date;
- kept only as long as necessary for the purposes we have told you about; and
- kept securely.
4. Your rights as a data subject
Under the data protection laws, you have the following rights:
- Right of access – you have the right to request a copy of the information that we hold about you.
- Right of rectification – you have a right to correct data that we hold about you if that data is inaccurate or incomplete.
- Right to erasure – in certain circumstances you can ask for the data we hold about you to be deleted from our records.
- Right to restriction of processing – where certain conditions apply you have a right to prevent any further processing of your data without it being deleted.
- Right of portability – you have the right to have the data we hold about you transferred to another organisation.
- Right to object – you have the right to object to our processing of your data where this is processing is based on our legitimate interests.
- Right to object to automated processing, including profiling – you also have the right to object to decisions based entirely on a profile of you, and other purely automated decisions. We do not currently undertake any such automated processing.
5. Sharing information with third parties
We may share your information with the following third parties:
- Individuals and companies who you have a business relationship with or may be interested in having a business relationship with – for example, if you run a partner website, we may disclose your information to our customers whose products or services you may wish to promote using our technology.
- Companies who process your data only on our behalf, and who are subject to a strict contract.
We may also share your information with other organisations in the following circumstances:
- If the law or a public authority says we must share the information.
- If we need to share your information in order to pursue our legal rights (this includes detecting or preventing fraud and reducing credit risk).
- In connection with a corporate transaction – for example, if our business was sold to another company, they would make use of your information in the same way as us.
6. Transfer outside the European economic area and/or UK
Some of the third parties described above operate outside the European Economic Area and/or the UK, and employees of those companies may have access to your information. We have put contracts in place with each of those companies to ensure that your information is still protected when it is processed by those companies. You can obtain a copy of any or all of those contracts by emailing: email@example.com.
7. How long will we keep your information
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Our website uses the following cookies:
|Name||Company||Purpose||Lifetime of cookie|
This is a general session cookie set by the content management system (Concrete5) which the site is built on.
Stores user cookie preferences.
Stores the user’s cookie consent state for the current domain.
|_fbp||Used to distinguish and keep track of your unique users.||90 days|
|_ga||Used to distinguish users.||2 years|
|_gid||Used to distinguish users.||24 hours|
|_gat||Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.||1 minute|
|The main purpose of this cookie is: Performance. Contains campaign related information for the user.||90 days|
|_gcl_au||Used by Google Analytics to understand user interaction with the website.||3 months|
|pardot||Pardot||A session cookie denoting an active session and not used for tracking.||Session|
|visitor_id839113||Pardot||A visitor cookie with a unique identifier. This cookie is used to track and emails, form submissions, page views, file downloads and redirects.||10 years|
|Visitor_id839113||Pardot||A security cookie that stores a unique hash to make sure that a malicious user can’t fake a visitor and access any corresponding information.||10 years|
|sliguid||SalesLoft||Provides an anonymous user identifier across multiple requests.||5 years|
|slirequested||SalesLoft||Once the sliguid cookie has been confirmed against a central server, this cookie is set for every request that comes in.||5 years|
|slireg||SalesLoft||Identifies the SalesLoft server region that the company data is on.||7 days|
|sli_token||SalesLoft||This cookie is set when an email recipient clicks through a live web tracking tracked link.||30 days|
|site_identity||SalesLoft||This cookie is set when an email recipient clicks through a live web tracking tracked link to allow multi-site tracking.||1000 days|
What is a cookie?
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a “device”) browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.
Cookies record information about your online preferences and allow us to tailor the website to those preferences. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of the features of our website. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.
We use the free Google Analytics tool (see ‘How Google uses data when you use our partners’ sites or apps’ www.google.com/policies/privacy/partners) to collect and analyse website statistics. Google Analytics uses persistent cookies to track data. These cookies are only used for the statistical collection of data such as visits and page hits. Google Analytics’ cookies store IP addresses but we cannot link those addresses to any individual or path through the website. Google uses the cookies to read information and evaluate visitors’ use of the website in the form of statistical reports that we can access. The Google Analytics’ code is incorporated into our website’s code so that our website serves the cookies, but Google has access to the cookies. You can stop being tracked by Google Analytics across all websites by going to Google’s site at: https://tools.google.com/dlpage/gaoptout
Withdrawing consent to cookies
Your browser will allow you to adjust your cookie settings to give or withdraw consent. The following information is reproduced below for convenience, and is current as of October 2019:
For Chrome, please see Google’s support page here: https://support.google.com/chrome/answer/95647
For Internet Explorer, please see Microsoft’s support page here: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
For Edge, please see Microsoft’s privacy page here: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
For Firefox, please see Mozilla’s support page here: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
For Safari, please see Apple’s support page here for Macs: https://support.apple.com/en-gb/HT201265 https://support.apple.com/kb/PH21411 and here for mobile devices: https://support.apple.com/en-us/HT201265
9. Data processing services and the Partnerize cookie
It is not possible for us to identify individuals from the data our customers provide to us, nor do we receive credit card or other payment information. Our customers are responsible for communicating with the individuals who provide information to them, and the use of that information is governed by their privacy policies.
We also place the following cookie on your device in order to provide these services:
|Name||Process||Lifetime of cookie|
|tPHG-PS||Partnerize’s tracking cookie, deployed either upon a user’s clicking of a link on a partner website, or upon the loading of a customer’s image to a partner website.||1 year|
This cookie uniquely identifies a user’s browser, allowing us to establish whether the device used to make a purchase has clicked on a partner link or been shown advertising on a partner site. You can disable this cookie by following the guidance in paragraph 8 above.
10. Links to other sites
Our websites contain hyperlinks to websites owned and operated by third parties. These third-party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal data you submit or which are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.
Tel: +44 0191 261 2444.